Browse Categories by Autodialer Support Center

Tip of the Month: Using the RACO Support Center

Posted by jBrown on Thu, Mar 10, 2011 @ 8:51 PM

Have a question about a RACO product? The RACO Support Center can help you out. Here’s how to use it: Search for answers to frequently asked questions using the “Support Center-Answers” tab. Either select a product from the dropdown menu or enter keywords in the search box to get a list of answers about that topic. Set up a user profile by clicking on the “My Page” or “Ask a Question” tab and filling in the form. A user profile allows you to use the “Ask a Question” function at any time. Create your own question by selecting the “Ask a... Continue Reading

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Tip of the Month: Troubleshooting Phone Line Problems

Posted by jBrown on Fri, Feb 18, 2011 @ 2:45 PM

Having trouble with the phone lines for your RACO autodialer? Try these tips to help diagnose the problem. 1. RACO autodialers work like regular telephones. Try plugging a phone into the autodialer’s jack and making an outside call. If the phone can’t make the call, neither can the autodialer. 2. Check the connection by pressing the “dial out” button on the autodialer’s keypad and listening for a dial tone. You can also measure the voltage to check the connection. If the voltage is off, there may be a problem with the phone line. 3. A staticky connection could represent a ph... Continue Reading

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RACO: Your source for 24/7 alarm autodialer support

Posted by racoadmin on Thu, Jan 13, 2011 @ 9:19 PM

Tap into RACO's 60+ years of expertise in remote monitoring and alarm notification! Get live chat support or log into our 24/7 Support Center to submit questions and search our database of FAQs and product details, including manuals, specs, installation guides and maintenance information. We continually expand this knowledge base to better support you, creating the industry's most robust support center. Click on the following tutorials to learn more: Free 24/7 Support Center Search FAQs - Browse through our ever-growing database of 500+ frequently asked questions. Search by prod... Continue Reading

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