AlarmAgent.com: A Wireless Option for Remote Monitoring

Posted by jBrown on Sun, Mar 6, 2011 @ 10:42 AM

AlarmAgent.com, a wireless, web-based remote monitoring system, offers many options for pump station monitoring at water and wastewater treatment plants. The concept is simple—wireless remote terminal units (RTUs) transmit data using the cellular network, and operators can access data through a secure, web-based interface at AlarmAgent.com. Since it does not require a landline, the system is versatile for all kinds of industries, including water and wastewater treatment.

The system is easy to install. The RTUs require no wire connections, and since the operator interface is available on the web, no extra software is required. Once the system is set up, operators can customize it to fit their needs via the easy-to-use website. Users can generate reports on a variety of data, including pump runtime, gallons per minute or flow, and set ranges specific to the pump application.

Alarm notification also is easy to manage on the web. Users can set the alarm parameters, notification hierarchy and preferences. The system can be set up to reach plant personnel via cell phone, landline, e-mail, pager or text message. For 24/7 status updates, personnel also can call an 800 number or log in to the AlarmAgent.com website.

RACO offers multiple service plan options with yearly or monthly terms, so operations large and small can find a plan that suits them best.

Visit AlarmAgent.com for specifications, sample graphs and data reports. Be sure to take the site tour  to learn even more.

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Tip of the Month: Troubleshooting Phone Line Problems

Posted by jBrown on Fri, Feb 18, 2011 @ 2:45 PM

Having trouble with the phone lines for your RACO autodialer? Try these tips to help diagnose the problem. 1. RACO autodialers work like regular telephones. Try plugging a phone into the autodialer’s jack and making an outside call. If the phone can’t make the call, neither can the autodialer. 2. Check the connection by pressing the “dial out” button on the autodialer’s keypad and listening for a dial tone. You can also measure the voltage to check the connection. If the voltage is off, there may be a problem with the phone line. 3. A staticky connection could represent a ph... Continue Reading

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RACO’s Verbatim Gateway System

Posted by jBrown on Tue, Feb 15, 2011 @ 11:40 AM

RACO’s Verbatim Gateway system puts pump station alarm monitoring and reporting for water and wastewater treatment plants right at your fingertips. Programming, status checks and alarm notification are all done through the phone. The system is compatible with programmable logic controllers (PLCs) and PC-based HMI/SCADA systems, and can monitor up to 144 points at once. It can even monitor multiple PLCs on multiple networks and provide communication between networks that are incompatible. Pump station personnel can communicate with the Verbatim Gateway system via a phone, cell phone or ... Continue Reading

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Case Study: Texas Town Benefits From AlarmAgent.com

Posted by jBrown on Fri, Feb 11, 2011 @ 3:12 PM

City officials in Midlothian, a fast-growing city in Texas, knew that accurate, efficient monitoring of its 12 pump stations was critical to keeping its water infrastructure running smoothly. To improve the functionality and efficiency of its pump monitoring capabilities, the city added RACO’s AlarmAgent.com, a wireless, web-based system that provides on-demand pump monitoring and alarm detection for water and wastewater treatment plants. Now, plant personnel can monitor flow rates, start rates, water levels and more to ensure that pumps are operating at their best. AlarmAgent.com also ... Continue Reading

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Tip of the Month: Sensor Wires

Posted by jBrown on Fri, Feb 4, 2011 @ 11:45 AM

The distance a sensor wire can run between an alarm autodialer and its contacts depends on two factors: the alarm autodialer model and wire size. Generally, the smaller the wire’s gauge, the shorter it can run. Take the Verbatim model, for example. With this system, an 18-gauge wire allows 33 miles between the alarm autodialer and contact, but go down to 20-gauge, and the distance drops to 20 miles. Take it down to 24 gauge, and the limit falls to 8 miles. See sensor wire information for all of RACO’s models in a handy chart on our website.... Continue Reading

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