Case Study: Silver Springs Water Co.

Posted by jBrown on Tue, Apr 19, 2011 @ 4:37 PM

The Silver Spring Water Co. in Park City, Utah, uses a Chatterbox Model CB-4 with Remote Supervisory Control Output (RSC-4) to monitor its well- and spring-fed storage system. CTF Controls of Woods Cross, Utah, designed, furnished and installed the control system, and Lynn Stevens is system manager. The facility normally is unattended.

The Chatterbox monitors four conditions at the facility: storage tank level, spring turbidity, spring valve open/close status and chlorine leakage.

If the turbidimeter senses that spring turbidity is too high, it closes the spring valve and sends an alarm to the Chatterbox. The Chatterbox, in turn, calls Stevens, who can take any needed actions, such as turning on the well pump with his phone. If the Chatterbox calls Stevens with a low tank level alarm, he can check the status of spring valve and turn on the well pump if needed via phone. In the case of a chlorine leak, Stevens can send staff to repair the problem.

The system proved its worth one summer when Stevens was out of the state on business. He called into the Chatterbox to check the facility’s status and learned that the tank level was one-third below normal. He interrogated the Chatterbox and found that both the spring and well valves were off. Using his phone, he was able to open the spring valve so the tank could begin refilling.

According to Stevens, the Chatterbox has helped Silver Springs Water Co. save money. Since he can call in, he avoids unnecessary visits to the site, and any issues come to his attention immediately, before they can cause major damage.

Check out the complete case study, including a diagram of the system, to learn more about the Silver Springs Water Co. and the Park City facility.

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Verbatim Video Series Part I: Introduction

Posted by jBrown on Thu, Apr 14, 2011 @ 9:02 AM

RACO’s six-part video series introduces the Verbatim autodialer and gives viewers thebasics on installation, programming and installation. http://www.youtube.com/watch?v=WgXtEOvxziU The first installment presents Verbatim and all of its features. The system acts as a remote alarm monitor for remote or unattended facilities. The standard system can monitor four inputs at once, but options are available for up to 32. Verbatim usually monitors sensors like float or limit switches to alert it to alarm conditions, but some inputs can be set just for reporting purposes. When Verbatim sens... Continue Reading

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Tip of the Month: Factory Recommended Service

Posted by jBrown on Fri, Apr 8, 2011 @ 10:21 AM

RACO developed the online Preventive Maintenance Status Look-Up to help you determine if your RACO autodialer is ready for service. Simply go to the maintenance inquiry page on RACO’s website and fill in the form with your autodialer’s model and serial number. The program will let you know if the autodialer needs maintenance, which you can order online with the Preventative Maintenance Form. If it is not time for service, RACO will send you an e-mail when your maintenance due date is coming up. Visit RACO’s Support Center for more information on this topic or any other questions ab... Continue Reading

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Catalyst: An Option for Flexible Monitoring

Posted by jBrown on Thu, Apr 7, 2011 @ 11:35 AM

For flexible remote communications, RACO offers Catalyst, the first integrated, interactive system for pump station data logging, alarm notification and status checks for water and wastewater treatment plants. The Catalyst system can monitor up to 256 points at once for data and event logging, storing information on data samples, alarms, channel state changes and configuration changes on five megabytes of memory. Catalyst can communicate that information to up to 96 user destinations through phone, fax, e-mail, or pager, or send it to a central computer. With space for up to 45 minutes of v... Continue Reading

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Case Study: Catalyst System Increases Efficiency

Posted by jBrown on Wed, Apr 6, 2011 @ 7:28 AM

In an effort to improve plant efficiency and provide safe drinking water, the Pike Township Municipal Authority installed a RACO Catalyst system at its Curwensville, Pa., water treatment and distribution facility. The authority did this as part of its membership in the Partnership for Safe Water program, which encourages utilities to voluntarily survey plant operations. The treatment plant’s previous monitoring system could only monitor four points at once, leaving 12 points unmonitored. Because the facility is unmanned on nights and weekends, staff members often arrived at work only to f... Continue Reading

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