Browse Categories by Communication platforms

Know Your Options: Communication Platforms for Remote Monitoring Systems

Posted by jBrown on Mon, Jan 24, 2011 @ 8:44 AM

Remote terminal units, or RTUs, allow municipalities, utilities and manufacturers to remotely monitor facilities and equipment and communicate data or alarms to personnel via phone, fax, pager, cell phone, email or voicemail. Traditionally, RTUs transmit data or alarm notifications via landline telephone, but more options are now available. They include: • Conventional landline: The conventional landline option is the simplest—an RTU transmits data via the landline network to the predetermined device. • Cellular networks: The prevalence of cell phones means the RTU can transmit thr... Continue Reading

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RACO: Your source for 24/7 alarm autodialer support

Posted by racoadmin on Thu, Jan 13, 2011 @ 9:19 PM

Tap into RACO's 60+ years of expertise in remote monitoring and alarm notification! Get live chat support or log into our 24/7 Support Center to submit questions and search our database of FAQs and product details, including manuals, specs, installation guides and maintenance information. We continually expand this knowledge base to better support you, creating the industry's most robust support center. Click on the following tutorials to learn more: Free 24/7 Support Center Search FAQs - Browse through our ever-growing database of 500+ frequently asked questions. Search by prod... Continue Reading

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Aeris Network Powers RACO AlarmAgent.com Remote Monitoring System

Posted by racoadmin on Thu, Jan 13, 2011 @ 9:07 PM

San Jose, Calif., September 8, 2008 — Aeris® Communications, the leading wireless communications service provider dedicated exclusively to the Machine-to-Machine (M2M) and telematics marketplace across North America, today announced its partnership with RACO Manufacturing and Engineering Co.  RACO, a provider of high-quality, reliable remote communications systems for monitoring, alarm notification and data logging applications for water utilities, will utilize the Aeris network for its AlarmAgent.com® alarm detection and notification system. Aeris’s wireless n... Continue Reading

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