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Case Study: Alarm System Increases Response Efficiency for Municipal Utilities

Posted by jBrown on Fri, Jan 21, 2011 @ 9:18 AM

The Evesham Municipal Utilities Authority in Marlton, N.J., found the alarm reporting system for its water and wastewater facilities troublesome. When the system sensed an alarm, it alerted the supervisor. But to find out exactly where the alarm occurred, he had to visit the plant’s main instrument panel and then send out maintenance personnel to investigate the problem. However, the fault often turned out to be just temporary, causing delayed response times and unnecessary overtime. To resolve these problems, the authority opted to install a unique alarm monitoring and reporting system c... Continue Reading

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Tip of the Month: Buy American

Posted by jBrown on Thu, Jan 20, 2011 @ 12:07 AM

The “Buy American” provision of the American Recovery and Reinvestment Act (ARRA) requires public works projects to use iron, steel and manufactured goods produced in the U.S. All RACO products are made in the U.S. and meet the provision. Download RACO’s Buy American Certificate of Compliance in Word format from our website. Type your information into all fields highlighted in yellow. After completing the form, e-mail it to sales@racoman.com or fax to 510.658.3153 for RACO’s signature, and we’ll send it back to you. Visit the ARRA section of our Support Center for more informat... Continue Reading

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RACO: Your source for 24/7 alarm autodialer support

Posted by racoadmin on Thu, Jan 13, 2011 @ 9:19 PM

Tap into RACO's 60+ years of expertise in remote monitoring and alarm notification! Get live chat support or log into our 24/7 Support Center to submit questions and search our database of FAQs and product details, including manuals, specs, installation guides and maintenance information. We continually expand this knowledge base to better support you, creating the industry's most robust support center. Click on the following tutorials to learn more: Free 24/7 Support Center Search FAQs - Browse through our ever-growing database of 500+ frequently asked questions. Search by prod... Continue Reading

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