Browse Categories by Chatterbox

Case Study: Oneida Wastewater Treatment Plant

Posted by jBrown on Wed, Mar 9, 2011 @ 6:32 PM

The wastewater treatment plant in Oneida, N.Y., uses a RACO Chatterbox autodialer system to increase efficiency and save money. The plant is unattended at night, so the Chatterbox system is set to notify plant personnel of two alarm conditions: a power outage or a high sewage wet well level. The Chatterbox system is easy to use, since it can be programmed on site. The plant operator enters a list of phone numbers to be called in case of an alarm and creates pre-programmed voice messages. If personnel changes occur, and phone numbers need to be changed, the operator can make the adjustments,... Continue Reading

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Tip of the Month: Troubleshooting Phone Line Problems

Posted by jBrown on Fri, Feb 18, 2011 @ 2:45 PM

Having trouble with the phone lines for your RACO autodialer? Try these tips to help diagnose the problem. 1. RACO autodialers work like regular telephones. Try plugging a phone into the autodialer’s jack and making an outside call. If the phone can’t make the call, neither can the autodialer. 2. Check the connection by pressing the “dial out” button on the autodialer’s keypad and listening for a dial tone. You can also measure the voltage to check the connection. If the voltage is off, there may be a problem with the phone line. 3. A staticky connection could represent a ph... Continue Reading

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Tip of the Month: Sensor Wires

Posted by jBrown on Fri, Feb 4, 2011 @ 11:45 AM

The distance a sensor wire can run between an alarm autodialer and its contacts depends on two factors: the alarm autodialer model and wire size. Generally, the smaller the wire’s gauge, the shorter it can run. Take the Verbatim model, for example. With this system, an 18-gauge wire allows 33 miles between the alarm autodialer and contact, but go down to 20-gauge, and the distance drops to 20 miles. Take it down to 24 gauge, and the limit falls to 8 miles. See sensor wire information for all of RACO’s models in a handy chart on our website.... Continue Reading

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Know Your Options: Communication Platforms for Remote Monitoring Systems

Posted by jBrown on Mon, Jan 24, 2011 @ 8:44 AM

Remote terminal units, or RTUs, allow municipalities, utilities and manufacturers to remotely monitor facilities and equipment and communicate data or alarms to personnel via phone, fax, pager, cell phone, email or voicemail. Traditionally, RTUs transmit data or alarm notifications via landline telephone, but more options are now available. They include: • Conventional landline: The conventional landline option is the simplest—an RTU transmits data via the landline network to the predetermined device. • Cellular networks: The prevalence of cell phones means the RTU can transmit thr... Continue Reading

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Tip of the Month: Buy American

Posted by jBrown on Thu, Jan 20, 2011 @ 12:07 AM

The “Buy American” provision of the American Recovery and Reinvestment Act (ARRA) requires public works projects to use iron, steel and manufactured goods produced in the U.S. All RACO products are made in the U.S. and meet the provision. Download RACO’s Buy American Certificate of Compliance in Word format from our website. Type your information into all fields highlighted in yellow. After completing the form, e-mail it to sales@racoman.com or fax to 510.658.3153 for RACO’s signature, and we’ll send it back to you. Visit the ARRA section of our Support Center for more informat... Continue Reading

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