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Verbatim Video Series Part II: Installation

Posted by jBrown on Fri, May 13, 2011 @ 2:12 PM

Part two in RACO’s six-part video series covers installing the Verbatim autodialer. http://www.youtube.com/watch?v=adp0Yk9dmko 1. Choose a mounting location This location must be free from condensing humidity and have temperatures between 20°F and 130°F. The autodialer must be within 5 ft of a standard RJ11 phone jack and a grounded 120-V AC outlet. It is possible to mount Verbatim outdoors with the optional enclosure. An optional heater and thermostat is also available to keep the unit at the proper temperature. 2. Get connected Next, complete all of the autodialer’s wiri... Continue Reading

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Tip of the Month: Using Comm-Check

Posted by jBrown on Fri, Apr 29, 2011 @ 2:57 PM

The Comm-Check feature allows AlarmAgent.com RTUs to check in with the website every one to two hours. However, not all RTUs are compatible with Comm-Check, so it is important to get approval from RACO to avoid any major issues. To find out when the next Comm-Check is expected, go to the RTU Status page on the AlarmAgent.com website, and look at “Next Scheduled Contact with RTU.” You can also view past Comm-Check reports by viewing the Comm-Check events log. If a report is too early or too late, you will receive a watchdog alarm. For more helpful Comm-Check hints, visit the RACO S... Continue Reading

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Verbatim Video Series Part I: Introduction

Posted by jBrown on Thu, Apr 14, 2011 @ 9:02 AM

RACO’s six-part video series introduces the Verbatim autodialer and gives viewers thebasics on installation, programming and installation. http://www.youtube.com/watch?v=WgXtEOvxziU The first installment presents Verbatim and all of its features. The system acts as a remote alarm monitor for remote or unattended facilities. The standard system can monitor four inputs at once, but options are available for up to 32. Verbatim usually monitors sensors like float or limit switches to alert it to alarm conditions, but some inputs can be set just for reporting purposes. When Verbatim sens... Continue Reading

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Visit us at CONEXPO-CON/AGG 2011!

Posted by jBrown on Tue, Mar 15, 2011 @ 7:55 AM

Visit RACO at Booth H-31433 during CONEXPO-CON/AGG 2011 to learn how to get a free 90-day trial of its AlarmAgent.com remote monitoring and alarm notification solution. From March 22-26 in Las Vegas, RACO will be exhibiting AlarmAgent.com, which is the perfect add-on when renting or selling critical equipment for industrial applications. The solution monitors equipment condition inputs such as fuel level, oil pressure, battery voltage and more, eliminating the need for costly 24/7 in-person monitoring. During the show, RACO will be handing out instructions on how to sign up for a free 90... Continue Reading

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Tip of the Month: Using the RACO Support Center

Posted by jBrown on Thu, Mar 10, 2011 @ 8:51 PM

Have a question about a RACO product? The RACO Support Center can help you out. Here’s how to use it: Search for answers to frequently asked questions using the “Support Center-Answers” tab. Either select a product from the dropdown menu or enter keywords in the search box to get a list of answers about that topic. Set up a user profile by clicking on the “My Page” or “Ask a Question” tab and filling in the form. A user profile allows you to use the “Ask a Question” function at any time. Create your own question by selecting the “Ask a... Continue Reading

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